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Serraview Welcomes Jo-Anne Mann as Global Head of Client Success

Jo brings over 15 years of experience
in corporate real estate.

Ian Morely

By Ian Morley

MELBOURNE, Australia – September 26, 2016 – Serraview, a leader in workplace management and optimization solutions, is pleased to announce that Jo-Anne Mann has joined the firm as Global Head of Client Success. The appointment comes as the firm continues its expansion beyond APAC and North America to serve the global market, and addresses corporations’ increasing desire to transition to modern, agile workplaces.

Jo brings over 15 years of experience in corporate real estate. Most recently she served as Executive Manager, Customer Relationship Management for Suncorp’s Corporate Real Estate Division, where she provided expertise in the design and delivery of workplace management solutions aligned to the group’s strategic business plans. Jo was also responsible for delivering Suncorp’s agile working initiative.

“We are thrilled to welcome Jo to our leadership team during this exciting period of growth for the company,” said Serraview CEO Stephen Macnee. “She brings a remarkable energy, thought leadership and depth of experience in moving large corporate occupiers to Activity Based Working (ABW). Jo has also garnered an exceptional reputation for delivery amongst her corporate real estate peers. Our entire team is very much looking forward to having Jo on board.”

In her new role, Jo is tasked with harnessing Serraview’s global customer success team and technology to help customers save money and build out their workplace of the future faster and more efficiently. Jo plans to focus on people productivity, one of her key business drivers, as she implements workplace management strategies that achieve both bottom line savings and top line productivity improvements.

At Suncorp, Jo led the successful implementation of smart environments across Suncorp’s entire portfolio in Australia and now New Zealand. The move has saved Suncorp millions of dollars year on year, taken the utilization of their portfolio from 50% to 92%, along with providing employees with more flexibility, mobility, and a cultural shift toward collaboration.

“Serraview’s workplace management software was a key contributor in this implementation,” said Jo. “It enabled us to really understand our utilisation, reduce our portfolio footprint, and at the same time save the company millions of dollars. Allowing our people to choose how and where they worked also increased the opportunities to interact and collaborate more in a shared environment. Now I’m looking forward to moving to the technology side, and sharing my passion for workplace management across all of Serraview’s global clients.”

Prior to her work in corporate real estate and workplace management, Jo owned an IT consulting company that provided project and change management services to large corporations.

Interested in joining the Serraview team? Contact us today.

Interested in joining the Serraview team?

Contact Us
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