Condeco & Serraview Partner to Provide Smart Building Experience

Campbell, Calif. and New York, NY  – Condeco Software and Serraview, two global leaders in workplace management technology, today announced a partnership that will provide enterprise clients with the tools needed to optimize their space utilization, move towards agile working and support the productivity needs of their workforce in today’s modern working environments.

Serraview Kiosks showing Condeco Occupancy Data


The new integration feeds smart utilization data gathered by Condeco Sense wireless sensors in workstations and conference rooms into Serraview’s cloud-based workplace management platform. Serraview’s touch screen kiosks, most often installed in elevator lobbies, display floor plans with this utilization data thereby allowing building occupants and visitors to find a free desk or conference room in real-time. The just in time, at-a-glance nature of this platform reduces the three to five- minutes it usually takes to find a free conference room or open desk to a matter of seconds.

Serraview Dashboards showing Condeco Utilization Data


Additionally, Serraview’s analytics tools allow corporate real estate departments to compare space allocations to measured workplace utilization for each business unit with high-quality visualization tools such as charts and heat-maps displaying areas of high and low utilization overlaid on a floor plan. Interactive space planning tools allow for quick right-sizing of space allocations, and the rapid development of business cases combined with detailed relocation plans to support the move to agile working and the space optimization process.

The two companies will be evaluating further joint-solutions, including the integration of Condeco’s Meeting Room and Desk Booking Software with Serraview’s tools. The integration would allow for Serraview’s floor plans to be available within the Condeco booking system as well as provide an additional layer of occupancy data based on bookings and check-ins to Serraview’s analytics tools.

John Anderson

Our combined approach really is a case where one plus one equals three. We have Condeco’s expertise in collecting utilization data and Serraview’s workplace management tools as the aggregation platform. Together, we remove the need to manually maintain multiple systems and provide extraordinarily valuable insight to business leaders.

John Anderson, Chief Revenue Officer, Condeco – LinkedIn

Ian Morley

Serraview has always been passionate about making buildings actually work for people. Condeco’s technology helps us take this vision a step further by providing the smarts to accurately measure space utilization and desk and conference room devices for employees to interact with. When you combine this with our interactive space planning tools, you have the ultimate toolkit for saving real estate spend, providing a modern employee experience and supporting an agile work environment that leverages best-of-breed technology.

Ian Morley, Chief Evangelist, Serraview – LinkedIn

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About Condeco

Condeco develops and delivers workplace management solutions that improve the way people work and how organizations operate across the globe. Through our workplace scheduling and office utilization software and hardware, companies are maximizing the use of their office space, from ensuring high-pressure meetings and flexible work areas run smoothly, to providing essential real-time data on workspace usage for future planning. That’s why global Fortune 500 companies like Chevron, Barclays, and GE, are implementing our solutions worldwide.


How Does Your Office Space Measure Up?

Today, property cost represents the second or third largest expense to every organization, so understanding precisely how workplaces are being used is essential to conducting smart business. An independent study released by Grosvenor this week shows how workplace density, location, and building size play a role in workplace management strategy. The study, powered by Serraview data, looks at several organizations and their real estate breakdown. For the first time, comparing workplace density from a standard set of data gives a clear picture of not only how things are, but what’s possible. With Serraview identified as a best-practice software, the data provides a benchmark for efficiency in the workplace that can be used by all organizations. To read the study and learn more, visit Grosvenor’s website at:

Grosvenor is a team of management consultants based in Sydney, Canberra, and Melbourne, Australia. The company works with clients across both the public and private sectors to deliver confidence and project success. For more information, visit Grosvenor at:


The Future of Work and Workplace

Worktech West Coast this year was hosted as a RAW (Revolutions at Work) eventwhich is a cutting edge format where the team hold the event in a “RAW” space yet to be outfitted – a blank canvass where people can envision the future workplace. Although the neighborhood was perhaps in what you’d call an “up-and-coming” area, the concept itself proved effective and got people thinking about all of the different working environments that are possible and how future workspaces may be built and facilitated.

The sessions for the event we grouped around the following themes to prompt discussion:

  • Blurring of Physical and Virtual Space – How can our digital worlds be used to enhance our physical ones? The blurring of these two boundaries comes when people can use technology to change the physical spaces they inhabit, offering a tantalizing look at what a technology based future could look like, combined with the real world that is enabling.Jacob Morgan posed (somewhat controversially) that the office may not exist at all the future! Certainly not a view that we share. Here we believe that the office of the future will continue to become one that is more open and flexible, encouraging employees to come together, collaborate, innovate and be productive. Although there is a time and a place for quiet, individual work (which may be done remotely, or at home), there is incredible power and energy that can be harnessed by bringing people together. Certainly a trend that we are seeing in Australia and across many technology companies in the Bay Area.
  • User Experience (UX) and Magnet Workplaces– a look at Global Workplace case studies that focused on the User Experience and discussed how they have pushed innovation forward to create “magnet” workplaces. Microsoft shared their experiences on this topic and how it impacts and shapes their design.We hold the view that UX is incredibly important for enhancing the experience of our workplace interactions. UX can be used to inspire and facilitate enhanced levels of productivity from all stakeholders.
  • The City as a Platform for Innovation – Michael Joroff from MIT, Boston explored the future of cities – troubleshooting the journey of evolution from traditional cities to innovation districts and beyond. He had some interesting publications that are available to read online. New Century City Developments and The Rise of Innovation Districts. Interestingly Ford Fish, SVP of Real Estate from, spoke to their policy of building urban campuses and the conscious decision that Salesforce have made to not move to the outer suburban locations, rather to stay in the heart of the city because that’s where there customers are that is where their incredibly talented staff want to be.
  • Collaboration and Community – What is the secret to successful collaboration within the workplace? Several technologies were shown on  how to successfully harness technologies, space and job alignment to make the environment conducive to igniting that collaborative/creative spark to create the perfect community.

Our co-founder, Ian Morley, joined an exciting panel discussion with Martin Brooker (COO Condeco Software), Mark Gilbreath (CEO Liquidspace), Michael Housman (Chief Analytics Officer Evolov) and chaired by Peter Miscovich (MD JLL) to explore the benefits of The Quantified Workplace – specifically how technology can provide quantifiable insights into workplace utilization and help predict trends for the future.

Where are the greatest opportunities to enable the Quantified Workplace? How can it be utilized to unlock the full value of your real estate? We see that there are actually three key components:

1) The first is about analytics – what data can you collect and how can it be harvested to help make better decisions. For example, how much space do we actually need both now and in the future, what do our business units need, who are our biggest offenders in terms of space wastage, how should we focus our limited real-estate resources to make the biggest impact?

2) The second is about now having the tools to do something about it, tools to execute – scenario planning is often hard, tedious and prone to error. It should be easy and intuitive drag and drop groups around your portfolio to plan a better layout and communicate and refine those plans with your business units. Communication and collaboration with your business units and employees should be easy!

3) Your people. How can technology improve the customer experience for all your employees and stakeholders of your buildings? Especially as we move towards more modern, flexible, collaborative work environments, how can technology enable productivity and also take away the ‘fear factor’ that’s often associated with losing one’s desk?

In summary, it was a really exciting event to be a part of. We continue to be excited by the increasing uptake of our enablement technologies within North America, and look forward to sharing more client experiences in the future.


The Quantified Workplace

Serraview will once again be joining the Worktech crew for another insightful look into the future of work, this time at Worktech 14 West Coast on October 9th, 2014 in San Francisco.

We are excited to be joining thought-leaders from around the globe to debate and discuss how we will all be working in the future, sharing case studies and ideas that are shaping our new world of work.

At this year’s conference, we will be joining the panel discussion on “The Quantified Workplace“. How can technology provide quantifiable insights into workplace trends? How can we deeply understand the business requirements from a demand perspective? How do we attract and retain the smartest, most talented people? How do we enable increased staff satisfaction and productivity? How do we enable this open, agile and productive workplace of the future? How can technology help?

Other speakers at this ground-breaking event include: Steve Monaco, Head of Global Real Estate & Workplace Services, Motorola Mobility, Prarthana Johnson, Senior Design Manager, Microsoft, Ford Fish, SVP Real Estate,, Gervais Tompkin, Principle, Gensler, Philip Ross, Futurologist & CEO, UNGROUP, Lori Gee, Vice President of Applied Insight, Herman Miller, Inc. Michael Joroff, Senior Lecturer, MIT Dept. of Urban Studies and PlanningKristine Woolsey, Behavioural Strategist, CarrierJohnson + CULTURE. Other speakers have been drawn from leading design, property and technology companies.

Please do come and visit our booth for a more in-depth look at how we have been helping our clients to drive significant change within their workplace and unlock the full value of their real estate.

We look forward to meeting you there and sharing our experiences from the last ten years in Australia and first twelve months in North America.


Unlocking Flexible Workplaces

For our Australian customers, 2013 may well be recorded as the year that flexible working finally saw wide-scale adoption across the country. With the majority of our customers pioneering this new working style, we made the strategic decision in 2012 to work closely with our industry partners to make sure they had the best tools to fully unlock the value of these highly collaborative, vibrant and productive workplaces.

For our 2013 product roadmap, this meant a three-pronged approach:

  1. Facilitating the elegant management of neighbourhoods;
  2. Making flexible workplaces awesome for everyone; and
  3. Delivering cutting edge & cost effective tools for measuring space utilisation

This approach has seen great success and adoption across the industry, with over 500,000sqm (5m sqft) of flexible working currently being managed, optimised and delivered via our solution.


Amazing New Australian Flexible Workplace – Source:

Facilitating the Elegant Management of Neighbourhoods

With all the benefits flexible working provides for staff, it does unfortunately create more overhead and pain for corporate real estate who still have to manage and plan for these areas, and their ongoing growth & contraction to meet business’ needs.

Our Visual Block and Stack (VBS) has always been the hallmark of efficient, best-practice accommodation management. The VBS has always allowed of our customers to keep track of space allocations and plan for future growth.

As part of the move to support flexible working, we completely rewrote our VBS tool from the ground up over the last 18 months to support ‘flexi teams’ and ‘hoods’ (neighbourhoods shared by many flexi teams) as a core concepts within the VBS. While we were there, we also made some great performance and usability enhancements – keeping with our mantra of creating tools that are extremely intuitive and simple to use.

Property administrators are now easily able to track and report on their space in both fixed, flexible and hybrid environments; real estate managers can set targets for key occupancy metrics such as head count to workpoint ratios, and readily monitor which teams are achieving their utilisation goals.

 Visual Block & Stack (VBS) showing Neighbourhoods & Occupancy Ratios Visual Block & Stack (VBS) showing Neighbourhoods & Occupancy Ratios

Once you move to a flexible working environment it becomes clear that you also need to help staff get the most out of the space. Finding a colleague, a free desk or a shared space is much more difficult, and our second major focus of 2013 was to improve collaboration and productivity in flexible environments.

Making Flexible Workplaces Awesome for Everyone

When making tools for these everyday users – users that are not wrapped up in managing property on a daily basis – we believe that the following goals are crucial for making sure the new space is used effectively:

  • Location information should be accurate and available in real time – in environments where people can be working from anywhere this is paramount; and
  • Technology should not interfere with the working environment. Instead it should seamlessly integrate and improve each user’s way of working.

With those two goals as our foundation, we created Serraview Live and Serraview Locator services. We think the results here are ground breaking and we have already seen a lot of excitement from our customers. Serraview Live captures accurate utilisation information in real time from the workplace, and our Locator provides a clean, simple user interface for the staff to find people, desks and rooms. Again, this is done, all in real time.

Because Serraview Live and Locator integrate seamlessly in flexible working, both can be used without changing the way staff work – no checking in, no advance booking required. This means that once deployed, the tools are immediately ready for use in any existing environment.

We have already seen great success with these products with thousands and thousands of searches a day per customer. Watch this space to see what 2014 brings for Serraview Live and its related technologies.

Delivering Cutting Edge & Cost Effective Tools for Measuring Space Utilisation

Over 2013, we developed a range of technologies to quickly and easily collect and report on actual space utilisation. Our technologies range from our speed-gate plug in that collects utilisation data from ‘cardex’ or turnstile systems to our Serraview Live technology that will collect utilisation data to a workpoint level in real-time. Combining these technologies with our VBS, Workplace Portal and Business Intelligence frameworks have allowed us to demonstrate some incredible space saving opportunities and have facilitated many millions of $ in property savings for our clients over the last year alone.

Looking Forward

Good news is in 2014 we are not slowing down! In fact, we are even more excited about the features and products we have planned.  Our clear focus is to continue working with clients to further improve our product to help build, manage and optimise their workplace of the future; taking advantage of all the best technology platforms available. Make sure you visit again to keep up to date as we deliver our 2014 product roadmap.


Serraview Now Available in Canada

We at Serraview are very pleased to announce that in partnership with Toronto based Insight Management, our acclaimed Space Planning, Relocation Management and Smart Environments tools are now available in Canada.

Sholem Prasow, the founding director of Insight Management is equally as excited, “When I first saw the Serraview system I was immediately impressed by the speed of setup and ease of use – immediately transferrable to time saved and dollars of costs avoided compared to what I’ve seen in the Canadian market.

To establish the partnership, Sholem spent a number of weeks at Serraview’s Melbourne HQ to visit with the team, understand our company values, visit our flagship Australian clients and cement a close relationship with the Serraview HQ team.

“What I was most impressed with was by the even greater appreciation of those attributes by clients and end users — clients were proud of their choice in Serraview and eager to do even more with its ever advancing capabilities!”

Based in Toronto, Sholem and Insight Management will be available full time on the ground in Canada. Combined with Serraview’s New York based team, we are looking forward to offering our North American customers our very best levels of service.

We would love to hear how you are currently managing your organisation’s workspace, the challenges you are facing and where you see the opportunity. We have a wealth of experience to share from some of the world’s leaders in workplace management and design.

Please contact us now ([email protected]) to set up a complimentary demonstration.

About Insight Management

Sholem Prasow, the founder of Insight Management, (a Toronto based company) was educated in Engineering Science at the University of Toronto and Operations Research at the Wharton School.  Previous to Insight Management, he has had 20 years of industry sales and relationship management experience as Vice President of Business Development at Teknion. He has been a frequent contributor to industry publications and a speaker at industry conferences in the areas of Workplace, Project Management, Sustainability, Education and Healthcare. Sholem has been awarded an Honorary Membership by the Association of Registered Designers of Ontario for his educational contributions to the design community. Together with Insight Management and Serraview, Sholem is now dedicated to fostering a new level of excitement around the opportunities to optimize workspace efficiency within Canada.

Sholem Prasow
Founding Director, Insight Management
[email protected]
+1 (647) 226 3892


New 90 Second Video on Space Optimization

While the average cost of providing a desk is $10,000 to  $15,000 per year, on average 40% of desks remain underutilized on any given day – representing a multi-million $ excess cost to most businesses today.

See how Serraview has been unlocking the full potential of property portfolios and enabling the workplace of the future in our new 90 second video:

Serraview from Emery Wheel Studio on Vimeo.


Serraview Signs 1st US Client

Exciting times at the CoreNet Global conference in Vegas this year for our official launch into the North American market.

Thank you to everyone who joined us for a Serraview Blue Martini at our Ice Martini Bar on the Monday night.


We’re also very excited to announce that during the conference we signed our first US customer.

2014 is set to be an exceptional year, we can’t wait to bring our strengths to this market and continue developing in new areas.


Join us at CoreNet Global Summit

Serraview Co-Founder Ian Morley presents at CoreNet Global Summit Las Vegas Oct 2013.

Ian is one of Australia’s leading experts in Workplace Management solutions. He has over ten years’ experience developing SaaS solutions, and has spent the last seven building Serraview’s easy to use intuitive tools.

He understands the difficult problem facing CRE professionals when it comes to identifying how much space business units actually need, not to mention keeping track of this on an on-going basis.

Ian has driven the development of the Serraview solution which has simplified this task and brought the answer into clear focus for both property groups and the business as a whole.

He will be sharing practical examples of how Serraview are enabling the Workplace of the Future and unlocking millions of dollars in savings for their Australian clients through easy to use drag & drop scenario planning tools and real time utilisation reporting.

As we launch our market leading workplace management and optimisation solutions into the US market, come and learn how we help our customers and partners in corporate real estate to simplify the complexity of workplace management and see the opportunities what would otherwise go unseen.


Serraview Presents at Worktech NY

Last Wednesday, I had the pleasure of presenting a Masterclass at the Worktech event in New York City.

Having attended several Worktech events in the past, I had become frustrated. Although the events are always very successful in showcasing the art of the possible when it comes to workplace design, they often don’t include much practical advice in terms of actually working towards the delivery of the Workplace of the Future – an area that we have been working in over the last decade with some of Australia’s largest companies and government departments. The very companies who were recognised at the New York conference as being on the cutting edge of workplace delivery.

Examples of Modern Australian Workplaces

(Examples of Modern Australian Workplaces)

In our experience, delivering the Workplace of the Future is an ongoing cycle of continual improvement:

  • Measuring your baseline – in terms of current capacity, space allocation and utilisation
  • Planning for the future – in terms of business growth, synergies, working styles and space utilization
  • Executing against your plans – through the efficient management and delivery of major and minor relocation projects; and
  • Facilitating superb staff engagement with your workplace and real estate team

Our technology is available to assist with every step of the cycle:


But why would you embark down this technology path? Because as our clients have found:

  • When you have tools that enable efficient operations within your property team, your staff move from being reactive to proactive. They are freed up from continually being on the back foot & fighting fires; to a strategic position where they are able to offer a higher level of customer service and value to the business;
  • When you have tools and processes in place to engage with your business units, new levels of trust are developed that facilitate greater levels of co-operation between the business and property teams. These improved relationships are key to the smooth implementation of change programs;
  • With accurate data at hand, your property team is able to make smarter decisions – in particular around key leasing options; target occupancy ratios; and business unit synergies
  • The end result? Huge bottom line savings (we have identified over 12 value leavers that have been realised by our clients)

I was really pleased to see that the challenges our clients have been facing in Australia resonated with our friends in America; and that our solutions were immediately seen to be a cut above anything else on the market.

I met a lot of great people at the conference and look forward to working together in the future.

Ian Morley
Co-founder and Director of Business Development