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SpaceIQ: Powerhouse, Industry-Leading Workplace Solutions

SANTA CLARA, Calif., Sept. 21, 2020 — When Archibus + Serraview acquired SpaceIQ in May 2020, leadership realized the combined brands needed a new name to accurately reflect the true power of the global workplace management technology business. They chose SpaceIQ. 

“The goals in selecting a new company name were to choose a name that clearly states what we offer and represents all three product lines. SpaceIQ met all of the criteria,” said Wain Kellum, SpaceIQ CEO. “We now have a business identity that describes the category we compete in (Space) and shows we will continue to build intelligent, category-leading products (IQ).” 

The new SpaceIQ is unlike any other workplace management company in that it provides products and services for small business to enterprise organizations on a worldwide scale, Kellum said. Archibus is known globally as the premier integrated workplace management software platform while Serraview is the go-to solution throughout much of Asia Pacific. SiQ, though a younger product, is considered one of the most innovative SaaS products in the industry. 

To avoid confusion with existing customers, the SpaceIQ product has been renamed SiQ. The other product lines will be known by their legacy names: Archibus and Serraview. The company created a new brand look and feel, including revised product logos. A new website is slated to launch in 2021. 

“We do understand that this change may cause some confusion in the market, which is why we have kept each of the product line names,” Kellum said. “Everything we offer, no matter the product line, always comes back to space. Archibus and Serraview are cornerstone products and will continue to be so—now under the SpaceIQ company name.” 

SpaceIQ helps our customers with: 

  • Real Property — Manage owned and leased space locally and across the globe 
  • Capital Projects — Manage projects and budgets related to space 
  • Maintenance — Keep up with space needs and prevent workplace downtime 
  • Assets — Manage and track assets within space and the workplace 
  • Sustainability & Risk — Ensure workplace compliance with safety in mind 
  • Workplace Optimization — Optimize your space use and occupancy 
  • Space Planning & Management —Explore, analyze at department and team-levels 
  • Reservations — Find and reserve space 
  • Employee Experience — Meet the digital needs of your most important asset: people 
  • Forecasting – Use future growth models to determine space and workplace demands 
  • Agile Seating – Flex your space to meet the needs of your evolving workplace 
     

To learn more about each of the product brands, visit spaceiq.com, archibus.com, or serraview.com. 

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Melissa Morgan Elected to OSCRE Board of Directors

Serraview executive brings deep expertise in the field of corporate real estate.

New York, NY, March 27, 2019 — Serraview, a cloud-based provider of space optimization and workforce enablement software is pleased to announce that Melissa Morgan, Global Head of Marketing was elected to the board of directors of OSCRE International. OSCRE is the leading international consortium for the development of real estate information standards.

“Drawing from the diverse experience of our board members, OSCRE is incredibly well positioned to continue to expand our programs to meet the changing needs of the industry. Our focus on data governance and digital competency education programs, a new reference data model, the vision and leadership of the Council of 100, and emerging technology initiatives provide a variety of options for building the skills needed to meet the challenges of an increasingly digital environment,” said Lisa Stanley, CEO of OSCRE International.

Prior to Serraview, Ms. Morgan spent 30 years leading corporate real estate. She has led national and international projects and programs in workplace strategy, portfolio management, capital business case development, finance, change management and continuous improvement quality initiatives. She has been instrumental in streamlining and improving processes, enhancing productivity, and implementing strategic solutions for Fortune 1000 organizations.

“I’m honored to serve on the board of OSCRE. It’s a compelling opportunity to help shape the future of real estate technology and standards,” Ms. Morgan said.

Read the press release.

About OSCRE

OSCRE International is a member-based collaboration of organizations and individuals focused on designing the digital future of real estate with a vision and commitment to assist in building high performance organizations, bringing digital information together from multiple sources and platforms. It’s an approach that covers the entire lifecycle of an asset or investment that improves data quality, transparency and data governance. Learn more about OSCRE International by visiting www.oscre.org or emailing info@oscre.org.

Discover how Serraview’s workplace optimization solutions can improve your organization – request a demo today.

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Serraview Passes ISO Certification

We are pleased to announce that Serraview is now officially certified for ISO/IEC 27001:2013 information security standard.  After the successful completion of a series of audits during 2018, Serraview’s Information Security Management System has been certified by BSI. The ISO27001 is the most widely recognized information security standard used by organizations around the world to keep sensitive information secure.

The certification confirms that Serraview’s processes and controls follow best practices for information security.

Achieving the ISO 27001 certification is the result of significant effort and involvement from every Serraview team and department. Working out of Serraview’s New York and Melbourne offices, my team and I developed the relevant controls and safeguards to implement Serraview’s Information Security Management System and meet the audit requirements of the ISO27001 standard.

At Serraview we are constantly challenging ourselves to provide the highest security and privacy standards that meet or exceed the needs and expectations of our clients. We also always comply with national and international regulatory requirements, including GDPR and other privacy regulations.  Our security certification is an external recognition of Serraview’s commitment to providing our clients with the highest level of information security.

Serraview had previously joined the list of Privacy Shield certified companies.

Discover how Serraview’s space planning technology can improve your organization – request a demo today.

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Serraview & Accruent Integrate Workplace Management Solutions

The recent announcement of Serraview’s partnership with Accruent has generated quite a buzz in the corporate real estate arena.

In case you missed it: Accruent Announces Strategic Partnership With Serraview

We’ve been getting a lot of questions, so today we’re letting you in on some of our plans and the unique opportunities our combined workplace management solutions will bring to companies transitioning to the modern corporate office.

Why have Serraview and Accruent teamed up?

Serraview and Accruent are both leading providers of workplace management solutions for companies looking to shape, drive, manage and control their real estate portfolio. Our goals are perfectly aligned: to enable corporations to make the best use of physical spaces and transform them into strategic assets.

Accruent’s workplace management solutions are at work in more than 5,800 leading organizations worldwide, including 40 of the top 100 retailers, 25 percent of the Fortune 500, 40 percent of leading universities, all 4 of the top U.S. wireless carriers, 55 percent of U.S. hospitals as well as leading service providers managing more than 15 billion square feet of property. Moving to the modern workplace is one of the primary concerns of these companies and institutions. The integration with Serraview ramps up support for organizations to realize the massive benefits of transforming and optimizing their work space, including:

  • Delivering destination workplaces that attract and retain talent
  • Supporting an increasingly diverse and mobile workforce
  • Enabling a corporate culture that fosters innovation
  • Savings tens of millions or more by eliminating wasted space and maximizing utilization

Find out more about the impact of workplace management solutions on workplace transformation from this white paper: Best Practices for the Modern Workplace.

How does the partnership better support the modern corporate office?

Today’s workplaces need to provide additional value for organizations that was never anticipated in years past. Pressure to reduce property costs remains high, but at the same time CRE organizations must optimize workplaces to enable innovation, attract talent, boost productivity and improve employee experience in the workplace.

Many progressive companies are accomplishing these goals by moving away from traditional allocated seating and transitioning to flexible shared spaces that workers can use as needed. Doing so allows organizations to reduce property costs by optimizing use of space, as well as provide workplaces designed to support mobility and enable each team to work the way they work best.

Learn more: Emerging CRE Tech for Workplace Space Optimization

The partnership between the Serraview and Accruent provides companies with workplace management solutions designed specifically for agile environments built around shared neighborhoods rather than assigned desks. Serraview’s space planning technology manages modern office space based on real-time utilization: visualizing space, creating what-if scenarios, right-sizing neighborhood allocations based on occupancy levels, and pinpointing opportunities for savings. Serraview also provides wayfinding technology that improves the employee experience in the workplace by helping employees find people, find colleagues and find meeting spaces in a large facility.

 

What are some of the new capabilities planned for the integration?

Here are just a few examples of how we’re planning to integrate Serraview’s and Accruent’s workplace management solutions:

Improve scenario planning with strategic data access. Serraview’s stacking and what-if scenario planning tools make it easy to combine pockets of vacancy into a contiguous space that can be freed up for other uses. You might be able to sublet the extra space, or even exit the space altogether. By adding easy access to Accruent’s leasing products, space planners can check lease expiration dates and sublet options when making space optimization decisions.

Enhance employee experience with integrated fault reporting. In many organizations, it’s cumbersome for employees to report on facility issues (such as malfunctioning equipment, broken furniture or HVAC problems). As a result, these problems often go unresolved for extended periods of time. Which leads to workplace faults that impact employee experience as well as productivity. Integrating Serraview’s wayfinding tools with Accruent’s facilities management tools can solve these issues by providing employees with an easy way to report repair issues. The wayfinding tool pops up a quick form for reporting, while communicating the user’s exact location to facilities staff, who gain a line of sight to where problems are so they can be taken care of on a timely basis.

Streamline the Move-Add-Change process. Managing moves within an organization is typically a time-consuming process involving several groups. Within Serraview, space managers receive space requests, find vacancies and make assignments, and schedule the move process. Accruent’s work order tools tee up the facilities staff to move boxes and furniture. And the IT staff that handles the technology changes required for the move. Integrating the two workplace management solutions will connect those two parts of the move process, allowing work orders required for the move to be created from within Serraview.

Our respective product and business development teams are excited by the potential of this new partnership, and we’re just beginning to scratch the surface of the functional enhancements we can provide for our clients in our combined workplace management solutions. Feel free to reach out to us with your questions!

Can traditional IWMS meet your evolving needs? Learn more.

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PointGrab Partners with Serraview, Taking Aim at $43b Smart Office Market

Integrated into Serraview’s workplace management and optimization software, PointGrab’s CogniPoint smart sensor platform provides building-intelligence data in real-time

NEW YORK and HOD HASHARON, Israel, March 30, 2017 – PointGrab, developer of the CogniPoint(TM) edge-analytics smart sensing solution, today announced a partnership with Serraview, a leading provider of workplace management and optimization software. By integrating CogniPoint into Serraview’s cloud-based space planning software, the companies will help organizations transform their workplaces by delivering real-time space utilization intelligence, resulting in less wasted space, increased employee productivity and better talent attraction.

The integration of CogniPoint into Serraview’s smart office environments solution allows organizations to collect data crucial to tracking and understanding how their employees work best, such as occupants’ presence, count and position in the workspace. By utilizing advanced deep learning neural networks technology, CogniPoint delivers the actionable analytics necessary to optimize space management, energy savings and business intelligence.

“With the growth of mobile workforces, physical office spaces are frequently going unused. Organizations need to better understand how occupants are using work spaces so they can optimize space utilization and improve occupants’ overall productivity,” said Itamar Roth, Chief Business Officer, PointGrab. “Integrating our CogniPoint sensing technology with Serraview’s space management software expands PointGrab’s footprint in facility management and enables customers to access a complete space utilization solution.”

Serraview’s smart office environment solution fosters a collaborative environment in a connected workplace. Timely and accurate utilization analysis aggregated from multiple data sources helps organizations make the best use of smart office environments and their entire workplace portfolio. Serraview’s intelligent wayfinding services remove the anxiety around non-assigned seating, helping employees easily find the right workspace and each other.

“Tracking and understanding space utilization allows organizations to create the most effective and efficient flexible workplace designs that meet the needs of each business team,” said Stephen Macnee, CEO, Serraview. “Adding PointGrab’s CogniPoint technology to Serraview’s space management solution will give our customers the actionable utilization data needed to create agile work environments that enable collaboration and support business goals.”

According to research published by analysts at MarketsandMarkets, the smart-office / smart-workplace market “holds a great potential across the building automation industry,” and is expected to be worth $43.31 Billion by 2020, with compound annual growth of 10.70%. MarketsandMarkets says, “Smart office products help in promoting efficient use of available resources and also ensure sustainability through use of ecofriendly processes.”

About Serraview
Serraview, a leading provider of workplace management software, works with some of the largest and most progressive companies in the world to deliver the workplace of the future. Serraview provides cloud-based tools that drive optimized corporate real estate portfolio utilization, more efficient relocations, and enable smarter, more productive agile work environments. Serraview clients get reliable data and reporting that supports accountability, better strategic decisions and huge bottom line savings. For more information about Serraview and the best way to optimize your company’s workspace, visit www.serraview.com.

About PointGrab
PointGrab is a leading machine learning and computer vision company that provides smart sensing solution to the building automation industry. The company applies its superior deep-learning technology to the building automation ecosystem, where opportunities to gather data are abundant, but efficient, real-time analytics are lacking. The company is fast growing and supported by world leading engineering company ABB, the global leader in lighting, Philips Lighting, and sector expert EcoMachines Ventures of London, and applies a joint development and market approach with global leading lighting and engineering companies. http://www.pointgrab.com.

Media Contacts
Jenna Beaucage, PointGrab
508-475-0025 x124
pointgrab@rainierco.com

Ian Morley, Serraview
+1 646 575 9852
Ian.Morley@serraview.com

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Serraview and Beco Partner to Enable Dynamic Corporate Office Space Planning

SUMMARY: Serraview, a leading workplace management solutions provider, announces a partnership with Beco, a spatial analytics solutions provider. 

NEW YORK, NY and Boston, MA—March 16, 2017— Serraview, a leading third-generation workplace management solutions provider, announced a partnership with Beco, a spatial analytics solutions provider, to enable dynamic corporate office space planning and enhanced employee experience. Companies can reduce costs by optimizing their property portfolio while providing productivity tools for the workforce.

“Our vision at Beco is to make architecture transparent, revealing use patterns and dynamics in real time,” said Tom Zampini, CEO. “We have created an entirely new data stream, one that will allow users to understand and optimize building operations, reduce costs, and increase quality of life for occupants at the same time.”

The Serraview/Beco integration provides tools for corporations to capture space utilization data, visualize it, and act upon it. The process starts with Beco Beacons, the world’s first light-powered, battery-free iBeacon sensor that can be deployed in minutes and uses existing light fixtures as an unlimited power source. Once deployed, Beco captures building occupancy data at a single person, single room resolution that is live streamed into Serraview’s workplace management information and displayed on interactive floor plans, allowing employees to find free conference rooms in real-time. Workers can easily find a meeting room or a colleague in seconds using a kiosk, projected floor plan, or a smartphone app. This technology provides a modern employee experience and supports an agile work environment.

In an effort to reduce real estate expense, organizations are increasingly moving away from dedicated desks and implementing agile environments with unassigned work space. This technology integration helps facilities staff optimize those environments by visualizing how employees are actually using space. The system drives corporate office space planning decisions that make spaces more productive and collaborative, validates the effectiveness of spaces, and informs future space fit-outs.

“The Beco partnership is an exciting addition to Serraview’s Universal Utilization Platform that pulls together multiple sources of utilization data,” said Ian Morley, Serraview’s Head of Product Strategy. “Our pilot implementations have shown that Beco can provide useful insights into how efficiently conference rooms are being utilized, helping companies to right-size their meeting spaces. For example, learning that rooms designed for 12 are often used by groups of 2 or 3 can drive a decision to reconfigure the space into multiple smaller rooms.”

The beauty of the systems’ integration is its ease of implementation: just clip the Beco Beacon to an overhead light fixture, activate, and start viewing actionable intelligence in Serraview’s flexible and user-friendly tools.

About Serraview
Serraview is a leading provider of Workplace Management and Optimization software, working with some of the largest and most progressive companies in the world to deliver the workplace of the future. We provide cloud-based tools that drive optimized corporate real estate portfolio utilization, more efficient relocations, and enable smarter, more productive shared work environments. Our clients get reliable data and reporting that support effective communication, accountability, better strategic decisions and huge bottom line savings.

Contact:
info@serraview.com
+1 (800) 903 3716

About Beco
Beco leverages existing lighting and mobile devices to provide real-time, hyper-localized data on how people use and interact in physical spaces. Our light-powered beacons and cloud-based analytics solution enables enterprise systems with location intelligence to power on-demand retail and smart buildings. More information is available at https://www.beco.io.

Contact:
hello@beco.io
617-500-6780

Unleash your workplace potential. Request a demo today.

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Accruent Announces Strategic Partnership with Serraview

Austin, Texas, February 28, 2017 – Accruent, the world’s leading provider of software and services that enable organizations to shape, drive, manage and control their physical assets, today announced its partnership with Serraview, a leading provider of space optimization software and workplace management technology.

Serraview offers cloud-based solutions that optimize corporate real estate portfolio utilization, increase efficiency in relocations, and facilitate smarter work environments for some of the largest and most progressive companies in the world. While Serraview’s software has all the features of a traditional space and occupancy planning software, what sets them apart is the concept of managing space based on real-time utilization.

In the transition from dedicated workstations for employees to shared spaces that workers use as needed, companies are able to reduce space costs by optimizing the use of their property portfolio. Serraview’s automated tools provide the ability to visualize and manage space, buildings, and people, including generating what-if scenarios, right-sizing team allocations based on occupancy levels, and pinpointing savings opportunities. Serraview also provides wayfinding technology that improves the employee experience in the workplace by helping employees find people and spaces in a large facility.

“With Accruent as a reseller, we’re teaming up with a best-of-breed solution provider, enabling us to fit into more market opportunities,” Stephen Macnee, CEO, Serraview. “This partnership also bolsters the ability to expand our partnerships with commercial real estate services providers.”

The combination of market-leading software from Accruent and Serraview enhances the competitive positioning for both companies and offers a solution for customers moving toward an agile or mobile workforce.

“Serraview has an innovative approach to space planning that’s designed to meet the needs of the agile work environment and drive workplace efficiency,” said John Borgerding, CEO of Accruent. “Accruent brings its breadth and scale to the partnership – two market leaders working together to provide mutual benefits to our customers.”

To learn more about the benefits of the Serraview solution, register for the March 8 webinar, Brave New World: How Agile Spaces Are Transforming Facilities Management.

About Accruent
Accruent provides software and services that enable organizations to shape, drive, manage and control their physical assets. Accruent’s solutions are at work in more than 5,800 leading organizations worldwide, including 40 of the top 100 retailers, 25 percent of the Fortune 500, 40 percent of leading universities, all 4 of the top U.S. wireless carriers, 55 percent of U.S. hospitals as well as leading service providers managing more than 15 billion square feet of property. Founded in 1995, Accruent is headquartered in Austin, Texas, with locations across the U.S. and in Canada, China, India, Israel, Germany and the United Kingdom. For more information, visit www.accruent.com.

About Serraview
Serraview, a leading provider of workplace management software, works with some of the largest and most progressive companies in the world to deliver the workplace of the future. Serraview provides cloud-based tools that drive optimized corporate real estate portfolio utilization, more efficient relocations, and enable smarter, more productive agile work environments. Serraview clients get reliable data and reporting that supports accountability, better strategic decisions and huge bottom line savings. For more information about Serraview and the best way to optimize your company’s workspace, visit www.serraview.com.

See Serraview in action. Request a demo today.

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Serraview Joins Privacy Shield Certified Companies

Serraview Earns Privacy Shield & TRUSTe Privacy Certifications

Serraview is proud to announce that we have been officially joined the list of Privacy Shield certified companies, after fulfilling the self-certification requirements set by the U.S. Department of Commerce. We have also recently earned the TRUSTe Enterprise Privacy Certification.

“These privacy certifications provide an additional comfort level for our customers,” said Serraview co-founder Ian Morley. “Serraview clients have even more assurance that our company is fully committed to personal privacy and protecting their data.”

What is Privacy Shield?

Privacy Shield is a joint effort between the European Commission and the U.S. Department of Commerce, which enables the safe transfer of personal data (such as HR and payroll information) from Europe to the United States. The new mechanism complies with more stringent European data protection laws, replacing the Safe Harbor privacy framework that was ruled inadequate in 2015. As global businesses rely on international transfer of personal information for many internal operations, the EU and US worked quickly to develop improved standards.

The new Privacy Shield framework strengthens protection for individuals by increasing obligations for Privacy Shield certified companies in the handling of personal data.

What is required to earn Privacy Shield certification?

Privacy Shield certified companies are required to address the following privacy principles in the handling of both HR and non-HR data.

  • Notice: Publish a privacy policy including the organization’s participation in Privacy Shield as well as details about how data is handled and an individual’s associated rights.
  • Choice: Offer individuals the choice to opt-out of sharing their data in some situations, and explicitly obtain permission to disclose certain sensitive data.
  • Accountability for onward transfer: Follow rules for transferring data to a third-party acting as a controller or an agent.
  • Security: Take measures to protect data from loss, misuse and unauthorized access, disclosure, alteration and destruction.
  • Data integrity and purpose limitation: Limit data to that which is relevant for processing.
  • Access: Provide individuals with access to their personal information and allow them to correct, amend, or delete that information.
  • Recourse, enforcement and liability: Provide independent recourse mechanisms for individuals and follow rules for enforcement of the Privacy Shield principles.

Privacy Shield provides a self-certification process where companies can review their own privacy management practices according to these principles. After gaining approval, a Privacy Shield certified company’s commitment to complying with the Privacy Shield framework is enforceable under U.S. law.

TRUSTe Enterprise Privacy Certification

In addition to completing the self-certification process required by Privacy Shield, Serraview took an additional step and engaged a third-party (TRUSTe) to conduct an independent review of our privacy policy and practices.

TRUSTe Enterprise Standard’s comprehensive assessment analyzed Serraview’s privacy practices against globally recognized privacy frameworks, including FIPPs, OECD, GAPP, state and local frameworks such as CalOPPA, self-regulatory and industry best practices, and more. TRUSTe also looked for privacy risks and provided detailed recommendations. The service also provides ongoing guidance related to privacy policy.

You’ll see our certification evidenced by the “TRUSTe Certified Privacy” badge on our digital privacy policy page.

Unleash your workplace potential. Request a demo today.

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Serraview Welcomes Jo-Anne Mann as Global Head of Client Success

MELBOURNE, Australia – September 26, 2016 – Serraview, a leader in workplace management and optimization solutions, is pleased to announce that Jo-Anne Mann has joined the firm as Global Head of Client Success. The appointment comes as the firm continues its expansion beyond APAC and North America to serve the global market, and addresses corporations’ increasing desire to transition to modern, agile workplaces.

Jo brings over 15 years of experience in corporate real estate. Most recently she served as Executive Manager, Customer Relationship Management for Suncorp’s Corporate Real Estate Division, where she provided expertise in the design and delivery of workplace management solutions aligned to the group’s strategic business plans. Jo was also responsible for delivering Suncorp’s agile working initiative.

“We are thrilled to welcome Jo to our leadership team during this exciting period of growth for the company,” said Serraview CEO Stephen Macnee. “She brings a remarkable energy, thought leadership and depth of experience in moving large corporate occupiers to Activity Based Working (ABW). Jo has also garnered an exceptional reputation for delivery amongst her corporate real estate peers. Our entire team is very much looking forward to having Jo on board.”

In her new role, Jo is tasked with harnessing Serraview’s global customer success team and technology to help customers save money and build out their workplace of the future faster and more efficiently. Jo plans to focus on people productivity, one of her key business drivers, as she implements workplace management strategies that achieve both bottom line savings and top line productivity improvements.

At Suncorp, Jo led the successful implementation of smart environments across Suncorp’s entire portfolio in Australia and now New Zealand. The move has saved Suncorp millions of dollars year on year, taken the utilization of their portfolio from 50% to 92%, along with providing employees with more flexibility, mobility, and a cultural shift toward collaboration.

“Serraview’s workplace management software was a key contributor in this implementation,” said Jo. “It enabled us to really understand our utilisation, reduce our portfolio footprint, and at the same time save the company millions of dollars. Allowing our people to choose how and where they worked also increased the opportunities to interact and collaborate more in a shared environment. Now I’m looking forward to moving to the technology side, and sharing my passion for workplace management across all of Serraview’s global clients.”

Prior to her work in corporate real estate and workplace management, Jo owned an IT consulting company that provided project and change management services to large corporations.

Interested in joining the Serraview team? Contact us today.