Serraview’s Workplace Management Software Success Stories Featured on Worldwide Business with kathy ireland®

SUMMARY: Serraview recently shared its workplace optimization success stories in an exclusive interview featured on Worldwide Business with kathy ireland®. Serraview Co-founder Ian Morley, as well as several Serraview clients and partners, explained how corporations are saving millions by optimizing their use of office space.

NEW YORK, NY and MELBOURNE, AUST, July 31, 2016 – Serraview, a global leader in workplace management software, shared client success stories in a Worldwide Business with kathy ireland® exclusive interview. Serraview’s co-founder and Chief Evangelist Ian Morley, explained the company’s innovative approach to corporate workplace management that is saving companies millions in property costs.

Serraview provides enterprise workplace management software that helps companies track actual space utilization and right-size their real estate portfolio based on peak demands and forecasts.

Suzanne Westgate of AGL Energy, one of Australia’s leading energy providers and a Serraview client, said:

“Serraview helps us to offer a workplace that can really enable people to produce what they need to through innovating and through technology. We can see what spaces are being effectively used, which spaces are underutilized. We can look at future projections and growth and use our space as efficiently as possible.”

Serraview’s workplace management software leverages big data and the Internet of Things to help companies make better strategic planning decisions about their property portfolios.

Serraview’s workplace management software leverages big data and the Internet of Things to help companies make better strategic planning decisions about their property portfolios. Serraview partners with utilization technology developers such as Condeco and GE to integrate data from many sources and provide an accurate and real-time picture of space usage to help companies make better strategic planning decisions about their property portfolios and move towards the global trend of adopting agile working environments with the data from Serraview’s workplace management software. Agile working is a strategy that reduces corporate real estate spend while also facilitating a culture of collaboration, innovation and productivity improvements.

Ken Lynch of Australia and New Zealand Bank, a longtime user of Serraview’s workplace management software, said:

“We seek to keep ahead of business requirements and Serraview is on the same page. For example, in 2011 we implemented Activity-Based Working in our portfolio. We worked with Serraview to develop a tool that allows us to see dynamically how use of space changes in the building. Then we can then go back to business units and help consolidate and align space to improve product business outcomes.”

In the interview, Morley explained the potential for companies to save millions on their real estate portfolios by optimizing their use of office space.

“When you consider that property costs are usually the second or third largest expense for most businesses, straight after labor and technology costs,” said Morley, “shaving even a couple of percent off the cost of real estate can add considerable amounts to your bottom line.”

The segment, featuring AGL, ANZ, Cushman & Wakefield, Condeco, Current by GE and JLL, aired Sunday, July 31, 2016 on Fox Business Network as sponsored programming and Bloomberg International.

About Worldwide Business with kathy ireland®
Worldwide Business with kathy ireland® is a weekly business television program featuring real world insights from corporate executives from all over the globe which can be viewed on Fox Business Network as part of their sponsored programming lineup, as well as internationally to over 50 countries on Bloomberg International.


Serraview Welcomes Tom Montesi and Chris Keen to the Global Business Development Team

New York, NY – June 17, 2016– Serraview, a leader in space management solutions and real estate portfolio optimization, is pleased to announce that two workplace experts have recently joined the company: Tom Montesi to lead Serraview’s Global Sales and Chris Keen in Business Development. Tom and Chris both have extensive experience with IWMS and workplace management; and will be working alongside Simon Davis and Sonya Verny.

The appointments address the growing demand for Serraview’s space management solutions as corporations look to decrease real estate spending and move toward adopting agile work environments.

“Serraview is experiencing a period of unprecedented growth,” said Serraview CEO Stephen Macnee. “As we expand into new markets and grow our customer base, we are thrilled to gain the expertise of Tom and Chris, who thoroughly understand corporate real estate and the IWMS marketplace. Their knowledge and experience will help our clients move toward the workplace of the future and right-size their real estate portfolios. ”

Tom Montesi joined Serraview in June. Tom brings 20+ years of IWMS experience, and has previously worked in similar roles where he was instrumental in helping grow the companies into leading providers in their areas. At Serraview, Tom is tasked with leading the global sales team and expanding Serraview’s customer base worldwide.

“Serraview is laser-focused on portfolio optimization, which represents the highest value opportunity for companies among all the IWMS disciplines,” said Montesi. “Most importantly, Serraview is the clear leader in enabling free address working and space utilization. There’s no doubt that this is the future of the workplace, and my goal is to extend Serraview’s leadership position and help companies get there faster.”

Chris Keen joined Serraview in May. Chris has deep experience in this space with a number of the leading players in the IWMS arena. At Serraview, Chris is tasked with expanding Serraview’s customer base in the New England and Toronto areas.

“My decision to move to Serraview was a simple one,” said Keen. “Serraview is a leader in the marketplace in delivering disruptive technology. Serraview is leading the way in supporting the agile workplace and utilization technologies. They have also made it possible for companies to have both agile and fixed environments in the same workplace, which to me is the hottest thing on the market.”

Interested in joining Serraview? Learn more.


Serraview Partners with Current, powered by GE to Enable Smarter Buildings

SUMMARY: Serraview, leading workplace management solutions provider, and Current, powered by GE, announce a technology partnership and will demonstrate their new integration this week at the 2016 LIGHTFAIR International conference in San Diego, CA.

NEW YORK, NY—April 26, 2016—Serraview, a leading provider of workplace management and utilization solutions, today announced a partnership with GE’s energy startup, Current, powered by GE, to enable smarter buildings.

As part of the collaboration, near real-time occupancy data from Current’s lighting sensors and intelligent LEDs are paired with data from Serraview’s cloud-based workplace management platform to help businesses better visualize their space utilization and make smarter decisions on real estate needs. The collaboration also saves employees time navigating a building by turning on real-time wayfinding tools.

How It Works

Sensors in Current’s intelligent LEDs scan building spaces and send real-time insights on what rooms and offices are being used to the Serraview workplace management system. Serraview’s kiosk and mobile apps then use this data to provide just-in-time wayfinding tools for employees, helping them find available desks and conference rooms.

The same data pairing and analytics will be used to help real estate departments understand and visualize space utilization to make better space-management decisions.

Serraview’s business analytics tools, including high-quality visualization tools such as charts and heat-map floor plans, allow corporate property teams to compare space allocations to measured workplace utilization. Interactive workplace management tools allow for quick right-sizing of space allocations and detailed relocation plans to support space optimization as well as the move to agile working environments.

Today, intelligent LED infrastructure can be a gateway to tremendous energy savings and the conduit to better space utilization. This collaboration solidifies that, allowing businesses to make intelligent, data-informed decisions on their real estate needs and enhancing employee productivity at the same time.

John Gordon, Chief Digital Officer, Current powered by GE – LinkedIn

Serraview’s mission is making buildings work for people. Integrating with the technology from Current, powered by GE, supports that mission by enhancing our ability to accurately measure space utilization. Lighting technology from Current combined with Serraview’s interactive workplace management tools, becomes the built-in toolkit for saving real estate spend, providing a modern employee experience and supporting an agile work environment that leverages best-of-breed technology.

Ian Morley, Chief Evangelist, Serraview

The two companies will demonstrate their new integration for the first time at 2016 LIGHTFAIR International, the world’s largest architectural and commercial lighting trade show and conference, April 26 – 28 in San Diego, CA.

About GE
GE (NYSE:GE) is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. GE is organized around a global exchange of knowledge, the “GE Store,” through which each business shares and accesses the same technology, markets, structure and intellect. Each invention further fuels innovation and application across our industrial sectors. With people, services, technology and scale, GE delivers better outcomes for customers by speaking the language of industry.

Interested in becoming a partner? Learn more.


Simon Davis Joins Serraview as VP of Business Development

SUMMARY: Simon Davis has been named Vice President of Business Development for Serraview, a leader in workplace management and optimization solutions.

New York, NY – December 2, 2015 – Serraview, a leader in workplace management and optimization solutions in North America and Australia, is pleased to announce that Simon Davis has joined the firm as Vice President of Business Development. The appointment addresses the increasing need for optimization of corporate workplaces and the expanding demand for the company’s products and services.

simon davis workplace managementIn his new role, Davis is tasked with growing Serraview’s North American client base in order to help more Fortune 1000 companies increase the efficiency of their corporate real estate portfolios.

“We are thrilled to welcome Simon aboard during this exciting period of growth for the company,” said Serraview CEO Stephen Macnee. “Simon brings broad knowledge of the workplace management space, and has extensive experience helping real estate departments to build their technology roadmaps and navigate through IWMS offerings. His expertise will add depth to what Serraview can offer our clients, and his joining our team is a vote of confidence in our platform and future direction.”

Davis brings over 17 years of experience in corporate real estate technology, supporting leading organizations worldwide in optimizing business practices and implementing new technology solutions. He applies his broad technical skill and business acumen to driving strategic solutions for clients that achieve measurable results.

Most recently, Davis served as Senior Business Consultant with BRG, focused on helping clients to improve their processes, tools and data. He was responsible for a wide range of consulting assignments covering real estate, facilities management, operations and maintenance, capital asset and project management.

“As soon as I saw Serraview’s product, I knew I wanted to come and work for the company,” said Davis. “I was impressed not only with the product and the team behind it, but by the caliber of clients they are supporting, including the two largest US banks, companies at the forefront of technology, and half the Australian government. I’m excited to show my contacts at Fortune 1000 companies what Serraview’s tools can do and the value they can bring to corporate real estate portfolios.”

Davis has earned a law degree from the University of Southampton and a Master’s degree in Business and Information Technology from the University of Salford.


Serraview Awarded 2015 Frost & Sullivan Australia Facilities Management Software Company of the Year

SUMMARY: Frost & Sullivan’s 2015 Australia Facilities Management Software Company of the Year has been awarded to Serraview, a leading provider of workplace management software in Australia and North America.

MELBOURNE, Australia and New York, NY – December 7, 2015 – As part of its 2015 Excellence Awards, Frost & Sullivan has named Serraview the Australia Facilities Management Software Company of the Year. As a global growth consulting company with 1,800 analysts and consultants monitoring more than 300 industries and 250,000 companies, Frost & Sullivan presents best-in-class awards each year based on its extensive research.

Serraview was honored by Frost & Sullivan for its achievements in developing technology for the facilities management (FM) market in Australia by demonstrating excellence in growth, innovation and leadership. Metrics used to judge the award recipient included visionary innovation, implementation of best practices, and exemplary customer experience.

Serraview leads the market in Australia for facilities management software in workplace management and optimization. For the past 9 years, the company has worked closely with the leading Australian corporations and government agencies, as well as top US banks and technology companies. Serraview’s integrated workplace management system (IWMS) captures relevant workplace utilization data and allows clients to strategically analyze, optimize and monitor the usage of office space to reduce corporate real estate costs.

“This award from Frost & Sullivan is a great source of pride to Serraview,” said Serraview CEO Stephen Macnee. “It shows our dedication to developing innovative, world-class tools for driving workplace efficiency.  It’s also gratifying to be acknowledged for our user-friendliness and customer service as this has always been a top priority for Serraview.”

The complete report detailing the benchmarking criteria for the 2015 Frost & Sullivan Australia Facilities Management Company of the Year is available on Serraview’s web site.

About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants.

For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?

Download Report: 2015 Frost & Sullivan Australia Excellence Award.


Condeco & Serraview Partner to Provide Smart Building Experience

Campbell, Calif. and New York, NY  – Condeco Software and Serraview, two global leaders in workplace management technology, today announced a partnership that will provide enterprise clients with the tools needed to optimize their space utilization, move towards agile working and support the productivity needs of their workforce in today’s modern working environments.

Serraview Kiosks showing Condeco Occupancy Data


The new integration feeds smart utilization data gathered by Condeco Sense wireless sensors in workstations and conference rooms into Serraview’s cloud-based workplace management platform. Serraview’s touch screen kiosks, most often installed in elevator lobbies, display floor plans with this utilization data thereby allowing building occupants and visitors to find a free desk or conference room in real-time. The just in time, at-a-glance nature of this platform reduces the three to five- minutes it usually takes to find a free conference room or open desk to a matter of seconds.

Serraview Dashboards showing Condeco Utilization Data


Additionally, Serraview’s analytics tools allow corporate real estate departments to compare space allocations to measured workplace utilization for each business unit with high-quality visualization tools such as charts and heat-maps displaying areas of high and low utilization overlaid on a floor plan. Interactive space planning tools allow for quick right-sizing of space allocations, and the rapid development of business cases combined with detailed relocation plans to support the move to agile working and the space optimization process.

The two companies will be evaluating further joint-solutions, including the integration of Condeco’s Meeting Room and Desk Booking Software with Serraview’s tools. The integration would allow for Serraview’s floor plans to be available within the Condeco booking system as well as provide an additional layer of occupancy data based on bookings and check-ins to Serraview’s analytics tools.

John Anderson

Our combined approach really is a case where one plus one equals three. We have Condeco’s expertise in collecting utilization data and Serraview’s workplace management tools as the aggregation platform. Together, we remove the need to manually maintain multiple systems and provide extraordinarily valuable insight to business leaders.

John Anderson, Chief Revenue Officer, Condeco – LinkedIn

Ian Morley

Serraview has always been passionate about making buildings actually work for people. Condeco’s technology helps us take this vision a step further by providing the smarts to accurately measure space utilization and desk and conference room devices for employees to interact with. When you combine this with our interactive space planning tools, you have the ultimate toolkit for saving real estate spend, providing a modern employee experience and supporting an agile work environment that leverages best-of-breed technology.

Ian Morley, Chief Evangelist, Serraview – LinkedIn

Download the Serraview Powered By Condeco Flyer

About Condeco

Condeco develops and delivers workplace management solutions that improve the way people work and how organizations operate across the globe. Through our workplace scheduling and office utilization software and hardware, companies are maximizing the use of their office space, from ensuring high-pressure meetings and flexible work areas run smoothly, to providing essential real-time data on workspace usage for future planning. That’s why global Fortune 500 companies like Chevron, Barclays, and GE, are implementing our solutions worldwide.


The Future of Work and Workplace

Worktech West Coast this year was hosted as a RAW (Revolutions at Work) eventwhich is a cutting edge format where the team hold the event in a “RAW” space yet to be outfitted – a blank canvass where people can envision the future workplace. Although the neighborhood was perhaps in what you’d call an “up-and-coming” area, the concept itself proved effective and got people thinking about all of the different working environments that are possible and how future workspaces may be built and facilitated.

The sessions for the event we grouped around the following themes to prompt discussion:

  • Blurring of Physical and Virtual Space – How can our digital worlds be used to enhance our physical ones? The blurring of these two boundaries comes when people can use technology to change the physical spaces they inhabit, offering a tantalizing look at what a technology based future could look like, combined with the real world that is enabling.Jacob Morgan posed (somewhat controversially) that the office may not exist at all the future! Certainly not a view that we share. Here we believe that the office of the future will continue to become one that is more open and flexible, encouraging employees to come together, collaborate, innovate and be productive. Although there is a time and a place for quiet, individual work (which may be done remotely, or at home), there is incredible power and energy that can be harnessed by bringing people together. Certainly a trend that we are seeing in Australia and across many technology companies in the Bay Area.
  • User Experience (UX) and Magnet Workplaces– a look at Global Workplace case studies that focused on the User Experience and discussed how they have pushed innovation forward to create “magnet” workplaces. Microsoft shared their experiences on this topic and how it impacts and shapes their design.We hold the view that UX is incredibly important for enhancing the experience of our workplace interactions. UX can be used to inspire and facilitate enhanced levels of productivity from all stakeholders.
  • The City as a Platform for Innovation – Michael Joroff from MIT, Boston explored the future of cities – troubleshooting the journey of evolution from traditional cities to innovation districts and beyond. He had some interesting publications that are available to read online. New Century City Developments and The Rise of Innovation Districts. Interestingly Ford Fish, SVP of Real Estate from, spoke to their policy of building urban campuses and the conscious decision that Salesforce have made to not move to the outer suburban locations, rather to stay in the heart of the city because that’s where there customers are that is where their incredibly talented staff want to be.
  • Collaboration and Community – What is the secret to successful collaboration within the workplace? Several technologies were shown on  how to successfully harness technologies, space and job alignment to make the environment conducive to igniting that collaborative/creative spark to create the perfect community.

Our co-founder, Ian Morley, joined an exciting panel discussion with Martin Brooker (COO Condeco Software), Mark Gilbreath (CEO Liquidspace), Michael Housman (Chief Analytics Officer Evolov) and chaired by Peter Miscovich (MD JLL) to explore the benefits of The Quantified Workplace – specifically how technology can provide quantifiable insights into workplace utilization and help predict trends for the future.

Where are the greatest opportunities to enable the Quantified Workplace? How can it be utilized to unlock the full value of your real estate? We see that there are actually three key components:

1) The first is about analytics – what data can you collect and how can it be harvested to help make better decisions. For example, how much space do we actually need both now and in the future, what do our business units need, who are our biggest offenders in terms of space wastage, how should we focus our limited real-estate resources to make the biggest impact?

2) The second is about now having the tools to do something about it, tools to execute – scenario planning is often hard, tedious and prone to error. It should be easy and intuitive drag and drop groups around your portfolio to plan a better layout and communicate and refine those plans with your business units. Communication and collaboration with your business units and employees should be easy!

3) Your people. How can technology improve the customer experience for all your employees and stakeholders of your buildings? Especially as we move towards more modern, flexible, collaborative work environments, how can technology enable productivity and also take away the ‘fear factor’ that’s often associated with losing one’s desk?

In summary, it was a really exciting event to be a part of. We continue to be excited by the increasing uptake of our enablement technologies within North America, and look forward to sharing more client experiences in the future.


The Quantified Workplace

Serraview will once again be joining the Worktech crew for another insightful look into the future of work, this time at Worktech 14 West Coast on October 9th, 2014 in San Francisco.

We are excited to be joining thought-leaders from around the globe to debate and discuss how we will all be working in the future, sharing case studies and ideas that are shaping our new world of work.

At this year’s conference, we will be joining the panel discussion on “The Quantified Workplace“. How can technology provide quantifiable insights into workplace trends? How can we deeply understand the business requirements from a demand perspective? How do we attract and retain the smartest, most talented people? How do we enable increased staff satisfaction and productivity? How do we enable this open, agile and productive workplace of the future? How can technology help?

Other speakers at this ground-breaking event include: Steve Monaco, Head of Global Real Estate & Workplace Services, Motorola Mobility, Prarthana Johnson, Senior Design Manager, Microsoft, Ford Fish, SVP Real Estate,, Gervais Tompkin, Principle, Gensler, Philip Ross, Futurologist & CEO, UNGROUP, Lori Gee, Vice President of Applied Insight, Herman Miller, Inc. Michael Joroff, Senior Lecturer, MIT Dept. of Urban Studies and PlanningKristine Woolsey, Behavioural Strategist, CarrierJohnson + CULTURE. Other speakers have been drawn from leading design, property and technology companies.

Please do come and visit our booth for a more in-depth look at how we have been helping our clients to drive significant change within their workplace and unlock the full value of their real estate.

We look forward to meeting you there and sharing our experiences from the last ten years in Australia and first twelve months in North America.


Unlocking Flexible Workplaces

For our Australian customers, 2013 may well be recorded as the year that flexible working finally saw wide-scale adoption across the country. With the majority of our customers pioneering this new working style, we made the strategic decision in 2012 to work closely with our industry partners to make sure they had the best tools to fully unlock the value of these highly collaborative, vibrant and productive workplaces.

For our 2013 product roadmap, this meant a three-pronged approach:

  1. Facilitating the elegant management of neighbourhoods;
  2. Making flexible workplaces awesome for everyone; and
  3. Delivering cutting edge & cost effective tools for measuring space utilisation

This approach has seen great success and adoption across the industry, with over 500,000sqm (5m sqft) of flexible working currently being managed, optimised and delivered via our solution.


Amazing New Australian Flexible Workplace – Source:

Facilitating the Elegant Management of Neighbourhoods

With all the benefits flexible working provides for staff, it does unfortunately create more overhead and pain for corporate real estate who still have to manage and plan for these areas, and their ongoing growth & contraction to meet business’ needs.

Our Visual Block and Stack (VBS) has always been the hallmark of efficient, best-practice accommodation management. The VBS has always allowed of our customers to keep track of space allocations and plan for future growth.

As part of the move to support flexible working, we completely rewrote our VBS tool from the ground up over the last 18 months to support ‘flexi teams’ and ‘hoods’ (neighbourhoods shared by many flexi teams) as a core concepts within the VBS. While we were there, we also made some great performance and usability enhancements – keeping with our mantra of creating tools that are extremely intuitive and simple to use.

Property administrators are now easily able to track and report on their space in both fixed, flexible and hybrid environments; real estate managers can set targets for key occupancy metrics such as head count to workpoint ratios, and readily monitor which teams are achieving their utilisation goals.

 Visual Block & Stack (VBS) showing Neighbourhoods & Occupancy Ratios Visual Block & Stack (VBS) showing Neighbourhoods & Occupancy Ratios

Once you move to a flexible working environment it becomes clear that you also need to help staff get the most out of the space. Finding a colleague, a free desk or a shared space is much more difficult, and our second major focus of 2013 was to improve collaboration and productivity in flexible environments.

Making Flexible Workplaces Awesome for Everyone

When making tools for these everyday users – users that are not wrapped up in managing property on a daily basis – we believe that the following goals are crucial for making sure the new space is used effectively:

  • Location information should be accurate and available in real time – in environments where people can be working from anywhere this is paramount; and
  • Technology should not interfere with the working environment. Instead it should seamlessly integrate and improve each user’s way of working.

With those two goals as our foundation, we created Serraview Live and Serraview Locator services. We think the results here are ground breaking and we have already seen a lot of excitement from our customers. Serraview Live captures accurate utilisation information in real time from the workplace, and our Locator provides a clean, simple user interface for the staff to find people, desks and rooms. Again, this is done, all in real time.

Because Serraview Live and Locator integrate seamlessly in flexible working, both can be used without changing the way staff work – no checking in, no advance booking required. This means that once deployed, the tools are immediately ready for use in any existing environment.

We have already seen great success with these products with thousands and thousands of searches a day per customer. Watch this space to see what 2014 brings for Serraview Live and its related technologies.

Delivering Cutting Edge & Cost Effective Tools for Measuring Space Utilisation

Over 2013, we developed a range of technologies to quickly and easily collect and report on actual space utilisation. Our technologies range from our speed-gate plug in that collects utilisation data from ‘cardex’ or turnstile systems to our Serraview Live technology that will collect utilisation data to a workpoint level in real-time. Combining these technologies with our VBS, Workplace Portal and Business Intelligence frameworks have allowed us to demonstrate some incredible space saving opportunities and have facilitated many millions of $ in property savings for our clients over the last year alone.

Looking Forward

Good news is in 2014 we are not slowing down! In fact, we are even more excited about the features and products we have planned.  Our clear focus is to continue working with clients to further improve our product to help build, manage and optimise their workplace of the future; taking advantage of all the best technology platforms available. Make sure you visit again to keep up to date as we deliver our 2014 product roadmap.