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Serraview Expands Mobile App Offering with Beco Integration

Serraview, the leading provider in workplace optimization solutions, announced today the integration of Beco, the premier indoor location and workplace analytics platform, to its workforce enablement mobile app, Serraview Interact.

“Introducing the power of Beco to our already robust workforce enablement app completely changes the way in which employees will experience their workplace,” says Stephen Macnee, CEO of Serraview. “The combined solution delivers mobile workplace productivity tools for the workforce and space utilization and collaboration insights for management.”

Serraview has embedded Beco’s SDK into its mobile app, Serraview Interact, in order to activate Beco’s real-time utilization data of shared spaces – saving employees critical time searching for free spaces like common areas, desks and meeting rooms.

“By seamlessly connecting people to physical spaces, Beco activates real-world experiences indoors while making it easy to capture space utilization and collaboration insights,” says Tom Zampini, CEO of Beco. “Serraview’s robust workplace management platform is a smart choice for any company looking to future-proof their workplace and empower their employees.”

Serraview Interact with Beco is an easily deployable package that can have an organization’s building online in weeks not months. All in, the combined app, also empowers CREs to better understand what shared spaces are being used most via heatmaps and can plan future designs based on this information.

To learn more about the integration or to see a demo, contact us today >>

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Serraview Expands Partner Network with Buildingi

NEW YORK, NY, February 07, 2018 — Serraview, the leading provider in workplace optimization solutions, announced today the addition of Buildingi, a leader in consultative productivity and collaboration solutions, to their growing partner network.

“We are excited to announce the addition of Buildingi to our extensive network of industry leading workplace services partners,” says Stephen Macnee, CEO of Serraview. “Buildingi’s comprehensive consulting solutions offer our customers the guidance they need to improve the effective management of their real estate portfolio.”

Buildingi helps businesses stay ahead of the curve through periods of growth and contraction by optimizing their systems and technology to best serve the needs of their most important asset – their people. Paired with Serraview’s ability to seamlessly integrate with existing systems, this partnership will give organizations of all sizes the flexibility to optimize their workplace as their business evolves. End users will experience streamlined processes, lower asset lifecycle costs, and increased enterprise-wide productivity and profitability.

“We’re very impressed with Serraview’s offering and look forward to our ongoing partnership,” says Don Barnes, Managing Director of Buildingi. “Serraview enables Buildingi to offer a highly effective solution geared to support the evolving workplace, provide a powerful user experience, and pairs perfectly with our client-centric principles.”

Interested in becoming a partner? Learn more.

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How Do You Spell Success? BTO!

The following is a guest post written by Melissa Marsh, Senior Managing Director of Occupant Experience at Savills Studley, the leading commercial real estate services firm specializing in tenant representation. Melissa is also Founder and Executive Director of PLASTARC, a social research, workplace innovation, and real estate strategy firm dedicated to shifting workplace metrics from ‘square feet and inches’ to ‘occupant satisfaction and performance.’

The worlds of human resources, real estate, and technology are beginning to intersect in new and increasingly numerous ways. Their confluence is bringing about many changes for the modern workplace, including the creation of a whole new and very vital role: that of Building Technology Officer (BTO). What exactly does a BTO do, and why is it important? To answer that, we’ll start with some background.

Every day, buildings are getting smarter: they’re better and better able to anticipate occupants’ behavior, learn their preferences, save companies energy and money, and serve people’s mobility and sensory needs. At the same time, occupants are getting more and more demanding. They now live and breathe tech-enabled personal lives that allow them to book dinner reservations, hail rides, find movies they like, and adjust the thermostat—then rate their experience of each—all with a few taps. Now, understandably, they want to manage their work lives with that same convenience and efficiency.

These “smarter” and “more demanding” factors are coalescing to form a backdrop for the emergent digital workplace: what we at PLASTARC call the digital layer of occupant experience.

Smart, responsive buildings are a goldmine for companies who know how to leverage the social data they generate to make their space the best it can be. Such buildings are also becoming the expectation of high-performing ‘next gen’ occupants, who want the same convenience and tailored experiences at work that tech has been providing in the rest of their lives. Occupant satisfaction leads to talent retention, which leads to organizational success. Win-win-win.

Now that we’ve covered what digital UX (user experience) is in buildings and why it’s important, we can ask: Who within your company will be in charge of monitoring your smart building’s operations? Who will be on duty at the intersection of all these new tech features and the occupants who use them? Who will action the many opportunities for improvement that these increasing waves of social data are delivering to companies’ doorsteps?

That’s right: your BTO.

Those involved with design in real estate—architects, interior designers, facilities managers—have had reason to envy web interface designers, who have long been able to move that virtual shopping cart around in A/B tests until they discover where users are most likely to use it. Now, BTOs can help us move our shopping carts around, too! BTOs can…

  • Collect digital data about which rooms employees spend the most time in, determine the features that make those spaces so popular, and replicate them elsewhere;
  • See how much time occupants actually spend at their dedicated desks, and evaluate the benefits of hot desking or activity-based working instead;
  • More quickly and seamlessly address aspects of occupant comfort, from ambient temperature to preferred snacks, both by studying smart building record keeping, and by paying attention to what employees are saying on social media and in the proprietary apps smart businesses are now employing.

Of course, that short list is only the beginning. To sum it up in one sentence: BTOs harness modern building data to improve workplaces for their occupants. They use the information collected from buildings’ digital layer to make workspaces ideal environments for employee happiness and productivity. In turn, these great environments help organizations attract and retain today’s top talent: tech-savvy people who have come to expect such customization.

We at PLASTARC see the dawn of the digitally-enabled workplace as the beginning of a golden age in which technology allows building design to focus almost exclusively on serving and sustaining human experience. Since knowledge workers—not machines—are driving the modern economy, it makes sense to use every tool available to accommodate them. Think of your BTO as the one sporting the massive tool belt.

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How To Kick Off An Activity Based Working Strategy

Workplace transformation has become a primary focus for innovative companies. In fact, according to the CBRE 2017 Americas Occupier Survey Report, 86% of respondents planned to re-invent or adapt their workplace standards this year.

A core driver for workplace change is the growing multi-generational workforce. As a result of the diversity, they have higher expectations from their employers than ever before. Key talent looks for more than just a place to sit but a workplace that can help them achieve success through their unique needs and requirements.

Today, corporations are relying heavily on their real estate teams to revolutionize their workplaces into modern spaces where employees and buildings are both effective and efficient. But, where do you start? Open office design, hoteling, agile working? How do you know which strategy will work best for your business?

Download Whitepaper: Creating an Activity Based Working Strategy

Leesman describes activity based working (ABW) as a transformational business strategy that provides people with a choice of setting, rather than forcing individuals to work at a singular desk location. Companies who have adopted ABW in their workplace strategy are finding it to be a long-term solution that addresses the modern workforce needs as well as aligning with business goals.

While many companies are realizing the benefits of ABW, the transition doesn’t happen overnight.The process of moving to ABW is often robust with many moving parts. To get started, here are the first four steps you need to take when adopting ABW:

  1. Preparation: Gather as much data as possible. Understand how employees work using data such as utilization analytics, occupancy rates, and employee surveys. A workplace strategy should be based on data, not on the perception of how people work.
  2. Planning: Construct a plan to transform people and their workplaces to a more flexible model. The plan should include leveraging the data collected during the preparation phase to map out neighborhoods and business unit adjacencies. For appropriate business units, consider offering the choice to work from home.
  3. Implementation: Have an 8, 10 or 12-week plan with regular meetings and action items. Use business unit leaders and champions to manage execution. Champions are critical during this phase and should be actively communicating the benefits the employees can expect.
  4. Enablement: Once you transition people to their new activity based workplace, create a strategy to keep your HR, IT, and CRE teams aligned. Leverage utilization data to test the success of layouts and floor designs. Supply the right technology and create an IT strategy to ensure timely repairs. And use utilization data and employee feedback to keep evolving the strategy.

Download Whitepaper: Creating an Activity Based Working Strategy

Forward-thinking companies have been able to achieve success with ABW by following this process. Space management technology is a crucial component of an effective activity based workplace. Without the supporting data, it is extremely difficult to validate the ABW strategy, make improvements, and see continuous cost reduction. While there are misconceptions about ABW, with the right process, technology, and change program, the transition to an activity based workplace can provide numerous benefits felt by real estate, people and your business.

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CoreNet Global Arizona Chapter & IFMA Phoenix Chapter co-host “Thought Leadership in Real Estate and Facility Management Technology” Symposium

“Facility Manager’s ought to start now and embrace IoT Technology. Five years from now, no one will be able to say they did not see it coming”, said Vik Bangia, Founder and CEO of Verum Consulting, in a powerful opening salvo at the Inaugural “Thought Leadership in Real Estate and FM Technology” Symposium on November 16th, at Wells Fargo Financial in Chandler.

In a week in which Bill Gates announced his intention to build a Smart City in Belmont, AZ, there could not be a better time to discuss the convergence of Corporate Real Estate, Facility Management and Technology.

Opening the half day long event, Simon Davis, President of CoreNet Global Arizona Chapter and Lisa DeRosa, President of the IFMA Phoenix Chapter welcomed the 100 plus attendees and outlined the comprehensive agenda that was planned – three panel discussions – “Occupier Perspectives on Technology”, “IoT Trends” and “Implementing Solutions”, and three fast paced “Innovation Sessions” on Virtual Reality, IoT Enabled Workplaces and Innovations in Construction.

Davis said, “We are truly honored to be able to put on such an outstanding event, showcasing the talents of 16 Thought Leaders in the CRE/FM IT industry, imparting their experience on an engaged audience. This event was conceived out of an event put on by CoreNet/IFMA North Texas (which is going into it’s 4th year in 2018) and we are pleased that the founder, Ed Buckley from Ericsson, was able to join us. We are looking to partner with other chapters around the globe to bring thought leadership, technical innovation and practical experience to bear. There is a wealth of talent in this industry and we are just happy to share”.

The wealth of talent Davis referenced was on show in the first panel, with prominent Real Estate experts from Wells Fargo, GoDaddy, Avnet and Apollo discussing everything from drones to virtual reality. In spite of the hype surrounding available technology in the CRE/FM space, it was refreshing to note that the panelists considered how technology enables the employee’s experience as the primary driver for their adoption of new tools. The need to attract and retain talent, whilst improving productivity and limiting expense are driving the global economy and Real Estate and Facility Management are front and center in delivering the product the occupiers of space need.

The cost components were rung true in a dynamic presentation by Ian Morley, Co-founder and Chief Strategy Officer of Australian innovators Serraview. Serraview’s real time data on how companies are actually using space provides a great business case for adopting agile and activity based working styles to lower real estate costs. Morley referenced a client in Australia that was able to increase their headcount by 8,000 without increasing their square footage by simply managing to their use of space which averaged 49% prior to adoption of new working styles. Post adoption, their utilization was at a staggering 92% and they also saw the benefits of a fourfold increase in employment applications and a 10% reduction in voluntary turnover.

A real buzz for the day was the Virtual Reality demonstration by Guy Messick of Interior Architects. VR was a theme close to many of the audience, who were looking to see what technologies could provide a practical application and benefit in the short to medium term.

The IoT panel provided some great insights into everything from the impact of IBM Watson to the practicalities of implementing an IoT solution with a stop off in privacy concerns along the way. Perhaps the most succinct recommended approach to IoT within FM and RE came from Buckley, “Think Big. Start Small. Move Fast”.

The final panel of the day was a great example of the melting pot of the end users that occupy this space from Sundt Construction, the University of Arizona, Fiserv, the City of Scottsdale and IWMS technology giants Accruent. They tackled the pressing subject of “Operationalizing What you Learned” tying back the importance of making technology a workable reality.

The final presentation of the day was from co-organizer Ted Ritter, of Draw Alert. DrawAlert is a disruptive technology in the Construction industry designed to meet the needs of project funding sources. It streamlines the process while mitigating risks and reduces both hard and soft spaces. 

The first RE and FM Technology event of it’s kind drew to a close with a very appreciative crowd. We all look forward to the 2018 event.

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Why Employees Shouldn’t Be Worried About Location Aware Apps

There is a great scene in Season 4 of Parks and Recreation when Ron Swanson learns about “cookies” and Aubrey Plaza’s character winds up showing him Google Earth (spoiler alert: he throws his computer in the trash).

Most of us are more tech-savvy than Ron Swanson. We know that a lot of our personal data exists on the internet. We accept that fact because we get huge value from online services and communities. We actively allow mobile apps access to our location for a huge range of services:

  • Navigation (Google Maps, iMaps, Uber)
  • Social Connections (Find My Friends, Tinder)
  • Finding Services (Yelp, OpenTable)
  • Accessing Promotions (FourSquare, Facebook)

But when it comes to our work lives, should employees be worried about location-aware apps?

The key to location awareness is this: improve experience by reducing effort. In all of the above cases, location is providing real value to the consumer: improving safety, saving time, providing choices or saving money. Google Maps was so enormously successful because it made printing and studying physical maps obsolete. Uber took the guesswork out of finding an available taxi and removed all effort from payments.

So when employers are considering implementing location-aware apps, they need to ask: does it pass the What’s-in-it-for-Me (WIIFM) test?

Overcome objections by focusing on WIIFM

In the workplace, the most common objections to location awareness stem from a fear of micromanagement. If my employer knows my location, does that mean they are tracking my every movement? Will I get in trouble for a long lunch break? How exactly are they using this data?

While these are genuine concerns, workplaces are increasingly recognizing the important of outcome based measurement. The trend in workplaces is towards recognition of the importance of workplace engagement to building and retaining happy, effective employees. The emphasis is shifting from metrics like minutes spent on deliverables (legal & accounting) and calls answered (contact centers) to outcomes like customer and employee satisfaction, loyalty and retention.

In consequence, the rise of location-aware workplace apps more commonly supports the employee value proposition: providing tools to protect and empower workers. At Lighthouse.io we see 3 key value propositions for location-awareness in workforce apps:

1. Safety and/or Security: workforces have long deployed solutions to protect worker safety or security – security guards posted at entrances, access cards restricting entrance to a building, face recognition cameras, etc. So, tracking for safety and security purposes is a value that is well-understood by workers in many industries. Location-aware apps are an extension of existing solutions using newer, potentially more effective technologies.

2. Convenience: we love things that make our lives easier and, in today’s on-demand society, the definition of “hard” can simply come down to too much time spent searching or too many clicks. Location-aware apps make workers lives easier by presenting information at the right time and place.

Take for example office hoteling apps. Just 5 years ago, hoteling involved booking a desk or office in advance, checking-in on a computer terminal and searching for your assigned desk. With location-awareness, hoteling now involves simply walking in, seeing an open space and sitting down. Check-in and phone routing can happen without the employee ever needing to do a thing.

3. Experience/ Engagement: according to a recent Gallup poll, 70% of workers say that they are not engaged at work. But when they are, they are 87% more likely to stay with the company. Common drives for engagement include flexibility, training, collaboration and strong community. And, with workforces that are increasingly distributed, mobile apps provide a huge opportunity to promote flexibility and collaboration while maintaining a sense of community.

Location-aware apps extend the mobile proposition to employees by reducing the effort to collaborate and access company services from their mobile. Location-based messaging to connect with nearby colleagues, employee feedback surveys and at-your-desk services are just some of the ways innovative companies are using location-aware apps to attract and retain talent.

Avoid miscommunication when making the change

Best intentions aside, companies can often fall down in implementation through miscommunication and misunderstanding. The quickest way to incite a backlash among employees, is to make a change without telling them. The Daily Telegraph discovered this when they installed sensors to detect space utilization in their offices. While the expressed purpose of the sensors may have been to create a better work environment (and the value to executives was well understood), the fact that employees were not notified in advance created the sense of something more sinister.

It is easy for a board member to understand the value of knowing employees location, but communicating value to the employee requires bridging the context gap between executives and the front line. For example, an executive at a facilities management company may understand the value of tracking janitorial workers for protection against slip and fall. But how well is that same risk understood by the janitor who is using the app?

When communicating value to the janitor, the company must not only make sure that the magnitude of the slip and fall risk is understood, but also, focus on features that make the janitor’s job easier – like the removal of cumbersome forms and check-in procedures.

Ask for permission

The best thing about mobile apps is, installation can be a form of requesting permission. Good location-aware apps communicate the value proposition to the employee during the install process and get express permission from users to know their location.

If the app is not optional, make sure you have a good process for communicating what it does, what are the benefits and why it is needed. Address concerns about privacy outright and have an open discussion about program goals and what tracking really means.

Engage employees in the process

Acceptance comes from participation. And like any change initiative, the person who best understands the value (and potential objections), is the one you’re asking to use it. Involve employees in the design process and incorporate their feedback. Better, now that you’re using a mobile app, deploy it as a means of gathering feedback from your employees.

Final Thoughts

Employees shouldn’t be worried about location-aware apps, because the apps themselves should be explicitly tailored to their needs, helping them do their jobs more easily, safely and efficiently. And if employers can effectively deliver on those goals, they need not worry about adoption.

Speak with a solutions advisor today.

This post was originally published by Lighthouse.io. Lighthouse.io is a provider of IoT powered mobile workforce management software.

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Wayfinding: An essential step for increasing productivity and engagement

In what’s being called “the modern workplace”, productivity and engagement drive everything. From large corporations down to rising startups, companies are exploring new workplace offerings to improve employee experiences. While some businesses experiment with 6 hour work weeks, others are testing out health and wellness programs. Both are often well received and even boasted about, but implementing and supporting these programs long term can be cumbersome and may not be the best fit for every company culture.

Instead of trying to increase productivity and engagement with supplemental tactics, progressive corporations are introducing wayfinding solutions to alleviate daily headaches for employees. Wayfinding is the leveraging of integrated building technologies to deliver employees real-time visibility into the availability of high demand resources; such as conference rooms, desks, and even fellow colleagues.

According to Steelcase Inc., 40% of employees waste up to 30 minutes a day looking for meeting space. And with most employees attending 62 meetings per month, that’s a lot of valuable time lost! Wayfinding tools show employees what rooms are available now, when the room is booked, and what amenities and technologies are available per room. When employers make it simple for employees to find the type of space they need, it not only improves the employee’s overall experience in the workplace but allows them to be more productive with their time.

In fact, according to CBRE’s 2017 Americas Occupier Survey, 53% of organizations name promoting collaboration as the main driver for their workplace strategy. To collaborate effectively, employees not only need the right resources but also must be able to find their fellow co-workers quickly and easily. Wayfinding tools simplify locating a colleague, and contacting them, by pulling in the employee directory. It’s as simple as searching for the person you need and clicking “call” or “email” to be instantly connected, making each collaborative session more efficient and effective.

To learn more about how wayfinding addresses these issues, watch our video blog.

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Workplace Strategies Revolutionizing Office Space

The modern workplace is transforming the way people think about their office space. Leading enterprises are leveraging their workplace to benefit their business and their people. We recently hosted a webinar to address the best practices for the modern workplace. Our panel of industry experts Jill Zunshine, Former Global Head of Real Estate at HP, Tom Zampini, CEO of Beco, and Luc Kamperman, Partner of Veldhoen Company, shared their insights and lessons learned from working with workplace strategies and activity based working. Below we walk through some of the major highlights from each of our presenter’s presentations, read on to learn more.

How to Take a Workplace from Lifeless to Lively

Presented by: Jill Zunshine, Former Global Head of Real Estate, HP

When beginning a workplace transformation, you must gather data to understand how your company and how employees work. There are many ways to collect data, but there are 3 steps that cannot be forgotten.

  • Business Strategies: Understand each business line and function areas of your business. Talk to them about their strategy and goals for their department.
  • Employee Feedback: Gather and analyze engagement scores and satisfaction surveys to understand what employees think about the current workspace.
  • Utilization Percentages: Collect how space is being used and what spaces are being used for what type of activity. Having the right utilization collection technologies can accelerate your process.

“The best workplace strategies are designed around the people and their work,” says Jill Zunshine. When designing an activity based workplace, workstyles and work settings need to be considered. Jill uses five work styles and five work settings to understand how employees work. Here’s a few examples:

Work Style:

  • Agile: Often means flexible, frequent changes between collaborating and concentrating (ex. System software engineer).
  • Innovator: Refers to constantly developing or creating something new (ex. Research engineer).

Work Setting:

  • Entry Zone: Typically a reception area or business lounge. These types of settings are best for the traveler work style.
  • Quiet Zone: Little to no talking takes place in this area. This work setting is suitable for agile, concentrator, or innovator working styles.

*Design Tip: creating spaces that flow from an active buzz to a quieter noise level has shown to be most effective.

Watch the webinar to learn more about creating a lively workplace strategy >> 

Technology in the Modern Workplace

Presented by: Tom Zampini, CEO of Beco

From experience, Tom Zampini sees three problems that have arisen regarding the modern workplace:

  • Over Spending: Large and inflexible portfolios are heavily underused.
  • Failure to Embrace Digital: There’s a failure to embrace digital and thinking that mobility undermines productivity.
  • Working Environment: Companies are either working in new ways in old spaces, or working in new spaces that impede real work.

To combat these issues, today’s dynamic workplaces need real-time data. “There’s a need for real-time monitoring of space utilization across the entire portfolio. It’s not just a space study, it’s a perpetual measurement of all space, all the time, at scale,” says Tom.

Once you gather the real-time data, it unlocks the ability to see true success. Such as:

  • Saving on real estate: repurpose space, delay expansion, and consolidate buildings.
  • Better management of workplace: optimize design, find a free space in real-time, and bring amenities online.

Watch the webinar to learn more about enabling the employee experience through mobile >> 

Industry Trends & Consulting Experiences

Presented by: Luc Kamperman, Partner at Veldhoen Company

How leadership and employees engage with one another is changing right alongside the workplace. Once you have an activity based work environment, how do you support the employee’s productivity and innovation? Luc follows 3 factors to lead to better performance and personal satisfaction.

  • Autonomy: people want to explore, learn, and foster their inner drive. This can be supported by giving people control in their environment.
  • Mastery: employees should strive to get better at doing things, and encourage improvements and growth.
  • Purpose: what is connecting them to their work and workplace?

*Engagement Tip: If you want engagement, a self-directed approach is ideal.

 

When optimizing your workplace, an integrated approach is the most effective. An integrated approach consists of the physical, virtual, and behavior environment. What that means is:

  • Physical: the workspace
  • Virtual: mobilization of information
  • Behavioral: change and communication

Watch the webinar to learn more about the opportunities activity based working creates >>

The modern workplace means something different for every company. To learn more about how the modern workplace is impacting today’s organization watch our full webinar here.

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Creating an Activity Based Working Strategy

Workplace transformation is becoming a primary focus for innovative companies. In fact, according to the CBRE 2017 Americas Occupier Survey Report, 86% of respondents are reinventing or adapting their workplace standards this year. But, where do you start? New and trending strategies seem to appear every week: open office design, hoteling, agile working. How do you know which strategy will work best for your business?

Today, corporations are relying heavily on their real estate teams to revolutionize their workplaces into modern spaces where employees and buildings are both effective and efficient. The multi-generational workforce has higher expectations from their employers and people want more from their office than just a place to sit. To accommodate these diverse needs and demands, leading enterprises are seeing the most success with activity based working environments.

Download Whitepaper: “Creating an Activity Based Working Strategy”

Leesman describes activity based working (ABW) as a transformational business strategy that provides people with a choice of setting, rather than forcing individuals to work at a singular desk location. Companies who have adopted ABW in their workplace strategy are finding it to be a long-term solution that addresses the modern workforce needs as well as aligning with business goals.

While many companies are realizing the benefits of ABW, the transition didn’t happen overnight. Their corporate real estate teams consider the multi-generational workforce, rising property costs, advancements in technology, and the war for talent when creating their workplace strategy.

To learn how progressive enterprises are developing successful ABW strategies, read our new step-by-step guide “Creating an Activity Based Working Strategy”.

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High-Tech Commercial Occupancy Sensors for Agile Space Planning

The following is a guest blog written by Itamar Roth, Chief Business Officer at PointGrab.

Agile workplaces are a smart strategy for solving a number of pressing corporate problems: reining in mounting property costs by optimizing space, supporting workforce mobility, and attracting and retaining talent.

However, planning and managing these flexible environments is challenging because of the nature of agile spaces: people are constantly moving around and occupancy shifts from day to day, even hour to hour. Agile space planning requires a real-time in-depth understanding of how your workforce uses space, including the floor, room and desk level. If you attempt to implement agile workplaces without reliable business intelligence about space utilization, chances are you’ll fail to gain the benefits you’re looking to achieve.

Innovative occupants’ activity sensors can provide up-to-the-minute intelligence about space utilization that’s needed to plan and manage modern workplaces. In the past, commercial occupancy sensors most commonly were used for automating lighting or HVAC control. Today, intelligent Internet of Things (IoT) sensor technology can be used to help lower expenses and design workplaces that provide the optimal employee experience.

Here are some of the latest advancements in commercial occupancy sensors and how they overcome some of these challenges.

Horizontal sensing vs. traditional commercial occupancy sensors

Counting the number of people occupying a space is useful for a number of facilities operations, including managing lighting, controlling HVAC, managing meeting space usage and room booking systems, and even for building security. However, in the past, separate sensors managed each of these functions without crossover. Today, with the IoT transformation, computer vision and AI advancements, “horizontal” sensing devices can share data across many building systems, meaning facility managers can implement one sensor platform to communicate with and manage various building automation requirements.

TIP: Deploying a unified sensing platform also makes it easier to monitor and analyze data using Serraview’s space analytics tools and heat-maps.

Image sensing and AI improves ability to count people for space management

Many traditional commercial occupancy sensors use motion-detection to infer the presence or absence of people within a defined space. Therefore, such sensors cannot determine the number of occupants in the given space.

Other people-counting technologies, such as beacons, can provide location details, but they require employees to install a smartphone app, keep it switched on and carry the device wherever they go inside the building. Without participation, the accuracy of these systems is questionable. In addition, they might “count” nearby employees who are just outside the designated count area (e.g. a meeting room).

More advanced occupants’ activity sensors use imaging technology to “see” people (as opposed to objects) within a defined space to provide an accurate headcount and occupants’ tracking information. These sensors are surprisingly smart, as they not only “see” but also analyze the scenery. Using deep-learning neural network technology, such sensor devices can accurately detect the presence, location, count and movement of occupants across countless scenarios and environments. As a result, these devices can provide more detailed and accurate information about occupants, well beyond merely reporting the absence or presence of people within a space.

Edge analytics technology protects occupants’ privacy

Corporate space planners need accurate space utilization data to provide better work spaces that support mobility and collaboration. However, they must collect that intelligence without compromising the privacy of employees. Occupants’ activity sensors that employ edge analytics provide intelligence and the required level of privacy, since all the data processing happens within the sensor itself. That means no sensitive or identifiable information (such as occupant’s image) is stored or transmitted, therefore there is no privacy compromise.

Extending range and reducing maintenance

In a flexible office environment, it’s essential to track seat availability in real time to power wayfinding and desk booking systems that help employees find spaces to work. Even in traditional spaces, meeting room seating must be monitored for availability and occupancy tracked to better optimize meeting space. However, putting traditional and single-purpose desk sensors under every seat can become expensive. Even beyond the cost of the sensors, there is the cost of installation and the cost of replacing batteries regularly.

Occupants’ activity sensor technology is hard-wired to eliminate battery changes. And, instead of being installed under every seat, ceiling installations increase the range, allowing a single sensor to track up to 15 seats simultaneously.

Demand-controlled ventilation reduces energy use

Intelligent sensor technology is becoming useful for increased control of building systems like HVAC, which not only reduces costs but provides a more comfortable environment for the workforce. Demand-controlled ventilation is a great example. Ventilation brings air into the space from the outside, which must be heated or cooled to a set temperature. Traditional ventilation is designed to vent space according to its maximum capacity, which today is rarely 100%. Venting at 100% capacity wastes a great deal of energy, especially in very hot or cold climates.

Demand-controlled ventilation reduces HVAC energy consumption by 20% by using actual space utilization data from sensors to adjust ventilation according to real-time demand. Monitoring CO2 levels is one way to measure the need for ventilation within a space. However, occupants’ activity sensors can respond faster to changing numbers of people without waiting for CO2 levels to rise and fall, and reports these numbers to the HVAC system. The result is better indoor air quality, which can impact both workforce wellness and productivity.

Daylight harvesting provides smarter lighting control

The same occupants’ activity sensors that count people in a space can also be used to provide the optimal lighting conditions and further reduce energy consumption. In modern workplaces with lots of windows and natural light, photo cells are used to precisely monitor the lighting conditions within a space. The sensors take advantage of natural light, when and where it’s available, and reduce your building’s lighting accordingly. This process is called “daylight harvesting.”

While using a few photo cells for daylight harvesting has been shown effective, it is still limited in analyzing the complete light distribution in a defined space. By contrast, the same image sensor that is used for occupants’ detection applications contains thousands of photo cells, allowing it to “see” the varying lighting conditions within a region of interest. That data can be used to understand which lights can be dimmed and which powered up within a given area. The result is optimized lighting distribution, reduced energy consumption, and a better workplace experience for employees.

The workplace tools used by facilities and corporate real estate teams need to keep up with the smart technology the workforce is implementing. Smart building technology, especially intelligent sensor technology, has advanced rapidly in recent years, contributing to significant cost reductions and a more productive environment that supports the modern workforce.

Download Best Practices for the Modern Workplace today.

*PointGrab is a computer vision company that provides an innovative sensing platform to the smart building industry. The company applies its superior deep-learning technology to accurately track and understand human activity and space utilization. This enables building operation efficiency optimization, higher real-estate and space utilization, and energy savings.